Refund policy

Return and Refund Policy

Because our items are custom printed, made to order, and possibly personalized, all sales are final. We do not accept returns for buyer's remorse, wrong size ordered, or change of mind.

We do offer replacements if your item arrives damaged or has a manufacturing defect.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. Email us at crew@lakesareacrafts.com with your order number and a photo of the issue within 14 days of delivery. We will evaluate the issue and make it right.

Non-returnable items Because all products are made to order, we cannot accept returns for buyer's remorse, incorrect size selection, or change of mind. We also cannot accept returns on sale items or gift cards.

Refunds If a replacement is not possible, we will issue a refund to your original payment method. Approved refunds typically process within 10 business days. If more than 15 business days have passed since approval, please contact us at crew@lakesareacrafts.com.

Questions? We're happy to help — reach us anytime at crew@lakesareacrafts.com